Introduction
With more than 35,000 Fadal VMCs installed around the world, our customers have found great value in our Planned Maintenance program. This program has proven to be extremely effective in prolonging the life and increasing the productivity of Fadal VMCs. Our Planned Maintenance customer base has more than doubled in the past year, and the program continues to grow and improve.
Planned Maintenance Overview
The purpose of our Planned Maintenance program is to keep your Fadal VMC operating at peak performance and to find and correct minor problems before they become major. Routine maintenance is key to prolonging the life of your VMC. The goals of our program are outlined below:
Perform maintenance and adjustments to keep VMC running at peak performance and return it to original factory specifications.
Diagnose potential problems and identify servicing needs.
Schedule downtime for major adjustments and pre-emptive service.
Reduce unscheduled downtime and unexpected machine failure.
A Commitment to Quality & Service
Fadal offers its customers the highest level of quality service and support to keep their VMCs running at peak performance and prevent major problems from occuring later. With a worldwide network of factory-trained distributors who also perform Planned Maintenance, the Fadal Customer Service department stands out from all the competition. Our service technicians are trained on an ongoing basis to ensure that they remain knowledgable and current on all Fadal VMCs and facets of our service programs.